I am so disappointed in this company. I did not realize how many people were taken advantage of, I didn't know that anyone was taken advantage of. I contacted the owner of Calypso Minerals, Jennifer, with this:
"Hey Jennifer, I just wanted to touch base with you on something. I've gotten a few comments about not being able to trust Calypso Minerals as people order products and never receive them and when they try to contact you about it, you don't respond. And that really bums me out. I think your products are amazing and I really do love them but I just can't bring myself to recommend your products to people if they aren't receiving what they're paying for.
I really don't want to recommend that people avoid buying from you because I LOVE the products you have but after receiving some e-mails concerning this issue, I feel like I may have to.
I just wanted you to be aware about what my followers are saying to me.
To which I got the response:,
"This really bums me out too. I had 2 people that I shipped products to that I had received their products back but reshipped and will also send refunds, I am in the middle of divorce and a move and nasty custody issues and closed my shop so that I could catch up."
Which is all well and good but I've gotten WAY more responses than two. I thought maybe if I addressed the issue with her she would maybe offer a solution, instead she offered an excuse. I'm really sorry that she's having personal issues as I'm sure that's got to be really difficult. However, if you can accept orders from people, you'd better be willing to fill them.
I am so so sorry if you have had any issues with this company. As I've said, I did place an order with her, I was not sent my stuff for free, and I had no issues, though she did know that I have a blog so maybe that's why I received my stuff from her.
But I have gone back through my old posts where I've products from her and added an edit in so I'm doing what I can to make sure that this doesn't happen to anyone else because of something positive I have had to say about these products. And from what I'm understanding this is not the first time this has happened with this company. She has closed her Etsy shop but I have seen that she is still advertising through her facebook page.
So please do NOT place any orders with Calypso Minerals as it seems you will just be throwing your money away!
Again, I am so so sorry for anyone who has had issues with this company. If something like this has happened to you, you should report it to the Better Business Bureau, as it is a crime.